Privacy Policy - Carvex-8

Carvex-8 respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit carvex8.co.uk or contact us regarding our services.

This policy complies with:

• UK GDPR
• Data Protection Act 2018
• Privacy and Electronic Communications Regulations (PECR)

1. Who We Are (Data Controller)

Business name: Carvex-8
Contact email: carvex8.autocare@gmail.com

Carvex-8 is the data controller responsible for your personal data.


2. What Data We Collect

We may collect and process the following personal data:

Information you provide

• Name
• Email address
• Phone number
• Vehicle details (if submitted via form or message)

Technical data

• IP address
• Browser type and version
• Device type
• Pages visited
• Date/time of access
• Referring URLs

This information is collected automatically for security, analytics and website performance.


3. Legal Bases for Processing

Under UK GDPR we rely on:

• Consent - when you submit forms or contact us
• Legitimate interest - to operate, secure and improve our website and services
• Contractual necessity - when processing is required to provide a service you requested
• Legal obligation - if disclosure is required by law

4. How We Use Your Data

We use personal data to:

• Respond to enquiries
• Provide requested services
• Manage bookings
• Improve website performance
• Prevent fraud or misuse
• Comply with legal obligations

We do not sell personal data.


5. Data Storage & Retention

We keep your personal data only as long as necessary:

• Enquiries - up to 12 months
• Customer records - up to 6 years (for legal/accounting purposes)
• Analytics data - anonymised or deleted within standard platform limits

After this period, data is securely deleted.


6. Sharing Your Data

We may share data with trusted third parties only when required:

Examples:

• Hosting providers
• Analytics services
• Payment processors
• Booking tools

All partners comply with UK/EU data protection standards.

We never share personal data with unrelated third parties without consent unless legally required.


7. International Transfers

If any service provider stores data outside the UK, we ensure safeguards such as:

• Adequacy regulations
• Standard Contractual Clauses
• Approved transfer mechanisms

8. Cookies Policy

We use cookies to:

• Ensure proper website functionality
• Analyse traffic
• Improve user experience

Types used may include:

• Essential cookies
• Analytics cookies
• Performance cookies

You can manage or disable cookies in your browser settings. Disabling cookies may affect website functionality.


9. Your Rights (UK GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise any right, contact:
carvex8.autocare@gmail.com


10. Children’s Data

Our website and services are not intended for individuals under 16. We do not knowingly collect data from children. If such data is identified, it will be deleted immediately.


11. Data Security

We implement appropriate technical and organisational measures to protect your data against:

• unauthorised access
• loss
• misuse
• alteration

12. Links to Other Websites

Our website may contain links to external websites. We are not responsible for their privacy practices. We recommend reviewing their policies separately.


13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised effective date.


14. Contact

For any privacy-related enquiries:

Email: carvex8.autocare@gmail.com